Shipping

We support shipping methods offered by UPS or USPS. You’ll be asked to select a delivery method during checkout, cost will vary depending on location.

We are also set up to ship via most collect carriers. Please contact us to arrange for alternative shipping methods.

It depends on where you are. Orders will be processed and generally ship out within 48 hours. For domestic shipping it can range from 3-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.

For out-of-stock products, we will reach out and confirm the current lead time status.

Yes, we are happy to serve international business and shipping worldwide. Shipping costs will apply. For bulk order payment are required prior to release freight shipping. Please contact us for more information on lead times and shipping for customized items.

Return or Exchange

We always aim to make sure our customers love our products, but if you do need to return an order, we’re happy to help. Products must be returned within 15 days of delivery date for refund and subject to the following conditions:

* Unopened and factory sealed otherwise 20% restocking fee will be deducted

* No refund on shipping charge

* Returns must include original packaging

* Must be shipped prepaid. (Customer is responsible for return shipping)

* No returns on custom ordered items

For defective merchandise it will be fully refunded.

In the event of exchange, please contact us before return the product and place a new order. We will ship and ask for or credit the difference after we receive the returned item(s). Products must be returned within 15 days of deliver date for exchange and subject to the following conditions:

* Unopened and factory sealed otherwise 20% restocking fee will be deducted

* No refund on shipping charge

* Returns must include original packaging

* Must be shipped prepaid. (Customer is responsible for return shipping)

* No exchange on custom ordered items

Customer support

1-888-862-1816

Send a message

info@elitesuppliesplus.com